For businesses · Free

Your business is already on Puanca.

Businesses on Puanca come from Google Maps, and their owner is the owner on Google. Sign in with the account that manages the business on Google and verification is instant.

Claim with Google How does it work?

We only read your list of businesses; we make no changes to your Google account.

Scores can’t be bought
No ads
Reviews can’t be deleted

Connected Google account[email protected]

Businesses you manage on GooglePick the ones you want to claim. Your role (Owner / Manager) comes from Google.

Kahve DurağıModa, Kadıköy · Owner on Google

Çekirdek & FincanModa, Kadıköy · Manager on Google

Kahve Durağı YeldeğirmeniNot on Puanca yet · usually arrives within 24 hours

Claim 2 businessesIf you’re removed as a manager on Google, your access on Puanca is removed automatically too.

Verified businessThe badge is on your place page

Your reply is liveElif K. will be notified

How it works

Sign in with Google, pick your business, claim it.

No documents and no waiting: Google already verifies business ownership.

1Sign in with GoogleWith the e-mail that opened or manages your business on Google.
2We list your businessesLocations you own or manage on Google show up.
3Pick and claimNo waiting when Google lists you. If it doesn’t, a code goes to the number on the place.

If Google doesn’t list youVerify with the number on the place or an e-mail on its website

The code lasts 10 minutes and is cancelled after 5 wrong tries. At most 3 codes an hour.

This path grants manager: replies, reports, cover and menu. Ownership still follows the role on Google.

SMSA 6-digit code goes by SMS to the mobile number listed on Google.

Voice callWe call the landline listed on Google and read the code twice, slowly. No keypad entry.

E-mailThe code only goes to an address on the place’s own domain. Addresses like Gmail aren’t accepted.

My business has no Google profileFirst create a Google Business Profile and complete Google’s verification. Once your business is live on Google Maps it usually comes to Puanca within 24 hours; then claim it here. Businesses aren’t added to Puanca by hand.

Once you claim it

Talk to your guests, follow your score, show it at your place.

Reply to reviewsYour public reply reaches the reviewer as a notification. You can’t delete reviews; you can report the ones that break the rules.

Elif K.Visit verified · 2 days ago9.0The filter coffee was great, service was a little slow at the weekend.

Reply as the businessThanks, Elif! We’ve added more staff for the weekends.Publish reply

Follow your score and criteriaSee what goes well in taste, service, ambience and price over time, and get a weekly report by criterion in your inbox.

Puanca score8.9+0.2Reply rate92%Target 90%Verified check-ins312+18%New reviews2488% verified

Service7.9 −0.3To improve: weekend waiting time

Venue screenShow who’s here right now, live on the TV at your venue. Guests see themselves on screen, download Puanca and check in.

puancaKahve Durağı · liveHere now38 people8.9Elif K.Ayşe D.CÖCan Ö.YTYiğit T.Live music tonightCheck in: puanca.com

Put a check-in QR on the tableGuests check in with one tap and leave a verified review. Download the kit, print it, put it on the table.

puanca

Here? Check in and rateScan with your camera · counts as a verified visit on Puanca

A6 table card and A4 poster
A code just for your place
Print it or save it as a PDF

Download the QR kit

Add a cover photo and menuVisible prices make the value score fairer.

“Verified business” badgeShown on your place page.

Add your teamManagers on Google get into the dashboard; replies go out in the business’s name.

Business dashboard

Reviews, score and replies in one place. On a computer at puanca.com/panel, on your phone in the app.

puanca.com/panel

Kahve DurağıSwitch businessOverviewReviews3Details and photosTeamVenue screenTable QR kit

Business dashboard · OverviewKahve DurağıVerified businessOwner7 days30 days90 days

Puanca score8.9+0.2From 143 reviews · target 9.0+New reviews24+688% of them verifiedVerified check-ins312+18%Made at the place with locationReply rate92%Target 90%avg. reply 3 h

Weekly verified check-insLast 12 weeks · 72 this weekCriteriaLast 30 daysTaste9.1 +0.2Service7.9 −0.3Ambience8.8 +0.1Value8.4 0.0

Reviews waiting for a reply · 3Reply to allAyşe D.8The latte was good, but it’s hard to find a table at the weekend and service was slow.ReplyBurak K.6The croissant was stale; the coffee was as good as ever.Reply

Why Google?Google already verifies business ownership by post, phone or video. Using the same verification keeps out fake claims. Name, address and hours are also updated from Google every day.

What you can’t doYou can’t delete reviews, buy scores or change rankings. You can report reviews that break the rules; the moderation team decides.

Frequently asked

Questions you may have

If you can’t find the answer, see the help centre or write to us.

Help centre [email protected]

Does claiming cost anything?

No. Claiming, the business dashboard, the venue screen and the QR kit are free. Puanca has no ads; scores and rankings can’t be bought.

My business isn’t on Puanca. What should I do?

Businesses aren’t added to Puanca by hand. First create a Google Business Profile and complete Google’s verification. Once your business is live on Google Maps it usually comes to Puanca within 24 hours; then claim it here.

I’m not a manager on Google. Can I still claim it?

A code goes to the number listed for the place: an SMS to a mobile, a voice call to a landline. An 0800, a 444 or no number uses an e-mail on the website’s domain. This path grants manager access for 180 days; ownership follows the role on Google.

Can a business delete reviews?

No. Businesses can only reply to reviews. They can report reviews that break the rules; the moderation team decides.

How do I add my team to the dashboard?

Owners and managers on Google sign in to the dashboard with their own Google accounts. When their role changes on Google, it changes here too. Replies go out in the business’s name; who on the team wrote them is only shown in the dashboard.

How do guests appear on the venue screen?

Only guests who turn on “Show my name on venue screens” appear with their name and photo; everyone else only counts towards “N people here”. Surnames, usernames and visit history are never shown.

Free · a few minutes

Claim it with Google Business Profile

Places come from Google Maps. Sign in with the account that manages your business on Google and claim it without documents or waiting.

Continue with GoogleWe make no changes to your Google account